Shipping policy
Where we deliver
We deliver worldwide.
Cost
Delivery is free on every greenhouse and every extension kit, and on any order of £170 (United Kingdom) or €200 (Germany) or more. An order of accessories below that amount has a delivery cost of £25.90 (United Kingdom) or €30 (Germany), shown before you pay.
Delivery time
Your order is delivered to your door within 7 to 14 days. When it leaves, we send you an email with the details of your delivery. If a delay occurs, we tell you as soon as we know.
How it arrives
Your greenhouse arrives pre-assembled in large sections, packed in parcels of 30 kg at most, so one person can carry each one. Accessories ordered with your greenhouse arrive with it. An extension kit ordered later is shipped on its own, within the same delivery time.
On delivery
Please check your parcels when they arrive. If a parcel is damaged or a part is missing, write to us at support@verdahouse.com with photos, ideally within 3 working days, so that we can sort it out quickly. This does not affect your legal rights.